Emile Servan-Schreiber of NewsFutures (responding to Paul Hewitt):
[...] The hard part, the real hurdles to acceptance are (i) to get wide and consistent participation, (ii) to overcome the suspicion of decision makers who naturally don’t like to be second-guessed by subordinates, (iii) to get the organization to agree to ask important questions instead of trivial ones.
Go also read Paul Hewitt’s take on Emile’s latest paper.
