To put things in perpective about the latest InTrade-TradeSports/customers dispute, you might want to take a look at how some U.S. companies deal with their customers after a service disaster. You have the JetBlue disaster in mind, probably —apologies, Clients’ Bill of Rights, etc. Now, take a look at the DreamHost disaster. I encourage you to click on the two links below and scan-read these two blog posts —and make your own mind, by comparison.
- Anatomy of a(n ongoing) Disaster.
- Anatomy of a Disaster, Part 2
Links via my good friend David Perry of Consensus Point, who sent me these two links months ago.
Previous: A Big Trader’s Open Letter to TradeSports-InTrade + Second E-mail to InTrade-TradeSports + Third E-mail to InTrade-TradeSports + InTrade-TradeSports to Todd Griepenburg: GO TO HELL.
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This blog post also gives me the opportunity to tell you that our web-hosting servide provider (DreamHost) is experimenting very short periods of outage, after they had to switch off electrical power Sunday morning. I hope these problems will disappear soon. Apology if you’ve experienced a “database error” or an “internal error”.
Just retry 30 seconds later.